I purchased a subscription, but didn’t get a confirmation email However, you can cancel your subscription at any time and buy as many new subscriptions as you like. You can’t switch subscriptions or change your subscription to Skype Credit.

We may suspend your account temporarily if there are payment issues, which means you won’t be able to use paid services. When I try to make a call, I get a message that says “Account blocked” If your minutes run out, you’ll need to purchase some Skype Credit or a different subscription to continue making calls. Need to change or cancel your subscription? Select the subscription name to verify what’s included. Is the number you're calling covered by your subscription?.

If you find a subscription in your purchase history but the status is something other than Delivered, refer to this page for help with other order statuses. Note: If you are on an iPhone or iPad and don't have the Account details section, you may need to clear the history and cookies on your device and sign in again.Īll your active subscriptions are listed here. Sign in to your account and in the Account details section at the bottom of the page, select Purchase history to check a few things:.Make sure you’re signed into the correct account and the subscription wasn’t purchased using a different account. Do you have more than one Skype account?.When I try to make a call, I get a message saying “Your subscription doesn’t cover this number” Remember to select the country you're calling from the drop-down or enter a “+” and then the country code. Make sure you’ve entered the number correctly. When I try to make a call, I get a message saying “You just tried to call a number” Check for your problem in the following table to find why your subscription isn't working for you: Problem

Skype sign up wont work